Terms and Conditions

GENERAL CONDITIONS OF SALE

 

1. GENERAL INFORMATION

The ownership of this website, www.bandbcuba.com, (hereinafter Website) is held by the organization B & B Cuba S.L., provided with Tax Identification Number B-90285719, and registered in: Commercial register of Sevilla; and its registration data are: Volume 6263, page 90, Sheet SE-111162 and whose contact details are:

Housing development Jardín Atalaya nº2, Block 2, 3rd floor , door C, 41900 Camas (Sevilla) SPAIN.

This document (as well as all other documents mentioned therein) regulates the conditions ruling the use of this Website (www.bandbcuba.com) and the conclusion of reservations through it (hereinafter, Conditions ).

For the purposes of these Conditions it is understood that the activity that B & B Cuba S.L. developes through the Website comprises:

Reservation center for accommodation in Private Houses in Cuba

In addition to reading the present Conditions, before accessing, browsing and / or using this web page, the User must read the Legal notice and the General Conditions of Use, including the cookies policy, as well as the privacy policy and Data protection of www.bandbcuba.com. By using this Website or by making a reservation through it, the User agrees to be bound by these Terms and by all that was stated above, so if you do not agree with all of this, you should not use this Website.

We would also like to let you know that these Conditions could be modified. It is the User´s obligation to consult them every time he or she accesses, browses and / or uses the Website, as those that are in force at the moment of the reservation will be applicable.

For any questions that the User may have in relation to the terms, he/she can contact the owner using the contact information provided above or instead, using the contact form.

 

2. THE USER

The access, browsing and use of the Website confers the status of User (hereinafter referred to, either individually as a User or jointly as Users), therefore are accepted, from the very beginning of the browsing through the Website, all The Conditions here established, as well as its subsequent modifications, without precluding the application of the corresponding legal regulations of compulsory compliance as the case may be.

The User assumes responsibility for the correct use of the Website. This responsibility shall extend to:

Make use of this Website only for legally valid consultations and / or reservations.

Not to make any false or fraudulent purchase or reservation. If it could be considered reasonably that such a purchase or reservation has been made, it could be annulled and the relevant authorities informed.

Provide truthful and lawful contact information, eg email address, postal address and / or other data (see Legal Notice and General Conditions of Use).

The User claims to be over 18 years of age and have the legal capacity to make contracts through this Website.

The User may choose to formalize on www.bandbcuba.com the reservation of the desired accommodation in any of the languages ??in which these Terms are available on this Website.

 

3. PROCESS OF PURCHASE OR ACQUISITION

Registered Users may reserve on the Website by the means and ways established. You must follow the online reservation procedure of www.bandbcuba.com, during which you can select the accommodation that best suits your preferences and book it for the indicated period, by finally clicking on "RESERVE NOW". Besides, the User must fill in and / or verify the information requested at each step, although, during the reservation process, before completing it, the reservation data can be modified.

The kind of reservation that is offered to the users by www.bandbcuba.com is the CONFIRMED RESERVATION. Through this type of reservation, the user pays when booking on the website a non-refundable deposit equivalent to 5 CUC (Cuban Convertible Pesos) per night and room. The deposit amount is part of the total reservation price and guarantees the confirmation of the reservation by the chosen private accommodation place.

The rest of the reservation amount must be paid in cash upon arrival at the Private House reserved.

Once your reservation has been sent and the payment of the corresponding deposit has been made, www.bandbcuba.com will confirm the details of your reservation on behalf of the private accommodation place by means of a confirmation email with the contact details of the reserved house (postal address, e-mail, Telephone number, map, etc.). Users must verify this information as soon as they receive the aforementioned email.

In case the data of the private accommodation place or any other confirmation document are incorrect or incomplete, please, the User should contact www.bandbcuba.com immediately, since no changes can be made later. 

The sending of the confirmation e-mail on behalf of the reserved Private House implies the formalization of a contract between the User and the Lodging Provider (Private Home) where the terms and conditions of that Lodging Provider will be expressed. We recommend that users review and confirm with the private accommodation place the terms and conditions that regulate their reservations. 

www.bandbcuba.com assumes no responsibility for errors in the documentation posted by the private accommodation place, unless such errors were committed by www. Bandbcuba.com The reference number of the reservation included in your confirmation email must be quoted to the private accommodation place in all queries and / or cancellations of the reservation. 

If the user has any special requirements, he/she must contact the private lodging place and let it know when making the reservation. Neither www.bandbcuba.com nor the private lodging place can guarantee the satisfaction of your special requirements. 

Neither www.bandbcuba.com nor the private lodging place assume responsibility if the Private House reserved does not meet your expectations or requirements of Users.

If any member of the group of Users who are going to stay in the Private House reserved has any medical problem or disability that may affect the reservation, the private lodging place must be informed before you confirm your reservation.

Once the reservation procedure has been completed, the User consents that the Website generates an electronic invoice that will be sent to the User through the electronic mail. Likewise, the User may, if he wishes, get a printout of his invoice, which he should request from www.bandbcuba.com by using the contact spaces of the Website or through the contact information provided above.

The User recognizes to be aware, at the time of the reservation, of the particular conditions of reservation that are shown next to the presentation or, as the case may be, the image of the reserved house on the Website, and acknowledges with the carrying out of the reservation the full and complete acceptance of the particular reservation conditions applicable to each case.

www.bandbcuba.com does not own the houses that offers on its website, although it does its best to check the veracity of the information posted on this website with the Private Houses. For this reason www.bandbcuba.com does not guarantee that the information offered by the Private Houses is free of errors, so when the users book they admit that the information provided may not be accurate and have inaccuracies and typographical errors.

Users acknowledge that www.bandbcuba.com acts as a broker of the Private Houses in Cuba and is not part of the agreement established between the users and the owners of the private lodging place, this is the reason why www.bandbcuba.com does not assume any responsibility before the User with respect to the terms of the contract established with the private lodging place. The user must ensure that the terms and conditions of the Private Houses are to his liking before booking, since www.bandbcuba.com does not guarantee its contents.

The appearance of a Private House on this website does not, in any case, suppose a recommendation of our Website or a guarantee that its accommodation will be appropriate to the expectations of the users, this is the reason why www.bandbcuba.com will not be responsible in case  that this accommodation does not meet them.

When booking, users accept the corresponding responsibility for damages or losses caused by them or any member of their group in the private lodging place during their stay in there. That damage or loss must be fully repaid just at that time to the private lodging place by means of the payment of the amount for damage or loss.

Communications, purchase orders and payments that take place during transactions carried out on the Website may be archived and kept in the computerized records of www.bandbcuba.com in order to constitute a means of proving the transactions, in any case, respecting the reasonable conditions of security as well as the laws and regulations in force that in this respect are applicable, and particularly in view of the OLDP and the rights that assist Users in accordance with the privacy policy of this Website (Legal Notice and General Conditions Of Use).

 

4. AVAILABILITY

All reservations received by www.bandbcuba.com through the Website are subject to the availability of Private Houses and / or that no circumstance or cause of force majeure (clause nine of these Conditions) affects the possibility that the reservation Come to a good end.

 

5. PRICES

www.bandbcuba.com strives to ensure that the information and prices of our website are accurate, although changes and errors outside the website might occur, therefore www.bandbcuba.com reserves the right to modify prices and other details if necessary.

The prices indicated on the web for the reservation of the Private Houses posted are fixed prices per Nights and per Room. These prices can be updated by the owners of the Private Houses, but the possible changes will not affect the reservations in respect of which the Users have already received the confirmation of the reservation.

www.bandbcuba.com reserves the right to change or correct the price of the accommodation offered any time. Users must check the price and all the details regarding the reservation of the private lodging place before confirming it.

The prices displayed on the Website are the finals, in the different currencies in which the website can express itself, and include taxes, unless otherwise stated on the Website.

In no case will the Website add additional costs to the price of the reservation automatically, but only those that the User requests voluntarily and freely.

 

6. PAYMENT

The accepted means of payment will be: Credit or debit card.

www.bandbcuba.com uses all means to guarantee the confidentiality

and security of the payment data transmitted by the User during transactions through the Website. As such, the Website uses two payment gateways, the Stripe payment gateway and the payment gateway of Sabadell Bank SA. 

Credit cards will be subject to checks and authorizations by the banking institution issuing them, if that institution does not authorize the payment, www.bandbcuba.com can not confirm the reservation with the User. 

Once www.bandbcuba.com receives the reservation made by the User through the Website, a pre-authorization will be made on the card To ensure that enough funds exist to complete the transaction. The charge on the card will be carried out at the time of booking.

In any case, by clicking on "RESERVE NOW" the User confirms that the payment method used is his or that, if applicable, is the legitimate owner of the card used. 

 

7. TECHNICAL MEANS TO CORRECT MISTAKES

The User will be informed that in case of detection that there has been an error in entering data necessary to process his/her reservation on the Website, he/she can modify them by contacting www.bandbcuba.com through the contact spaces enabled on the Website, and using the contact information provided in clause 1 (General Information).

In any case, the User, before clicking "RESERVE NOW", has access to the space where his/her reservation request is recorded and can make modifications that he/she deems appropriate.

Likewise, the User is referred to the Legal Notice and General Conditions of Use to obtain more information on how to exercise his right of rectification in accordance with the Organic Law 15/1999, of December 13th, on Data Protection of Personal character.

 

8. CANCELLATIONS

The reservations that have been confirmed can be canceled by the users any time until the date of arrival at the private lodging place. In any case, the cancellation of the reservation or the non-presentation of the User in the Private House on the day indicated for the beginning of the stay will mean the loss of the non-refundable deposit paid at the time of making the reservation. Only the deposit will be returned in case of cases of force majeure, War, Hurricane, etc. (See condition nº 9)

Users should read carefully the Cancellation Policies of the chosen private lodging place before confirming the reservation.

All modifications that users wish to make about their reservation must be notified directly to the private lodging place, which has absolute faculty to decide on such modifications.

www.bandbcuba.com is not responsible for any damages caused by cancellations, modifications, losses and additional expenses incurred by modifications to the reservation agreed with the private lodging place.

 

9. DISCLAIMER OF LIABILITY

Unless otherwise provided by law, www.bandbcuba.com will not accept any responsibility for the following losses, regardless of their origin:

  • Any loss not attributable to any breach by it, business losses (including lost profits, income, contracts, expected savings, data, loss of goodwill or unnecessary expenses incurred), or any other indirect loss that was not reasonably foreseeable by both parties at the time of the reservation.
  • Technical failures that due to accidental or other causes, prevent a normal operation of the service through the Internet. Lack of availability of the WebSite for maintenance or other reasons, which prevents the availability of the service. www.bandbcuba.com sets all the means within its reach to work in order to carry out the reservation process, nevertheless it disclaims liability for causes that are not attributable to it, fortuitous event or force majeure.

In general, www.bandbcuba.com will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond its reasonable control, that is, due to Force majeure, and this may include, but not be limited to:

  • Strikes, lockouts or other industrial actions.
  • Civil strife, revolt, invasion, threat or terrorist attack, war (declared or not) threat or war preparations.
  • Fire, explosion, storm, flood, earthquake, sinking, epidemic or any other natural disaster.
  • Imposibility of use of trains, ships, airplanes, transports with motor or other means of transport, public or private.
  • Inability to use public or private telecommunication systems.
  • Acts, decrees, legislation, regulations or restrictions of any government or public authority.

 

10. WRITTEN COMMUNICATIONS AND NOTIFICATIONS

By using this Website, the User accepts that most of the communications with www.bandbcuba.com are electronic (e-mail or notices posted on the Website).

For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that every contract, notification, information and other communications that bandbcuba.com sends electronically comply with the legal requirements to be in writing. This condition will not affect the rights recognized by law to the User.

The User may send notifications and / or communicate with www.bandbcuba.com through the contact information provided in these Conditions and, where appropriate, through the contact spaces of the Website.

Likewise, unless otherwise stated, www.bandbcuba.com may contact and / or notify the User in his/her email or the postal address provided.

 

11. WAIVER

No waiver of www.bandbcuba.com to any of the present Conditions or to the rights or actions derived from the contract will take effect, unless it is expressly established that it is a waiver and is formalized and communicated to the User in writing.

No waiver of www.bandbcuba.com to a specific right or legal action, or lack of requirement by www.bandbcuba.com of the strict compliance by the User of any of his/her obligations will suppose neither a waiver of other rights or actions derived from a contract or the Conditions, nor will it exempt the User from the fulfillment of his/her obligations. 

 

12. NULLITY 

If any of these Conditions were declared null and void by a final decision handed down by competent authority or court, the remaining clauses will remain in force, without being affected by that declaration of nullity. 

 

13. COMPLETE AGREEMENT 

These conditions and any document referred to expressly in these ones constitute the entire agreement between the User and www.bandbcuba.com in relation to the reservation conditions and replace any other covenant, agreement or promise verbally agreed upon or in writing by the parties themselves

 

14. DATA PROTECTION 

The information or personal data that the User provides to www.bandbcuba.com in the course of a transaction on the Website, will be treated in accordance with the established data protection policies (Legal Notice and General Conditions Of Use). By accessing, browsing and / or using the Website, the User consents to the processing of that information and data and declares that all the information or data he/she provides is true. 

 

15. APPLICABLE LEGISLATION AND JURISDICTION 

The access, browsing and / or use of this Website and the purchase agreements of products through it will be ruled by the Spanish legislation. 

Any controversy, problem or disagreement that arises or is related to access, browsing and or use of the Website, or with the interpretation and execution of these Conditions, or with reservations made through the website by the User, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.

 

16. COMPLAINTS AND CLAIMS 

The User may send complaints, claims or any other comments he wishes to make to www.bandbcuba.com through the contact information provided at the beginning of these Conditions (General Information). 

In addition to that, www.bandbcuba.com. has official complaint sheets available to consumers and users, which can be requested by them at www.bandbcuba.com any time, using the contact information provided at the beginning of these Terms (General Information).